Our staff's commitment to you

As you meet and get to know us, the caring staff of The Springs Funeral Services, you will notice that serving people during the difficult time of death has been our passion for years. Combined we have over 150 years of funeral service experience and over 20 years serving families in the Colorado Springs area.




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Terri Flores-Brown President
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Arlen J. Brown Vice President
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Paul Wood Executive Vice President and CFO
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Hal Tumbleson Director of Operations
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Shelby M. Calleja Operations Coordinator / Funeral Director & Embalmer
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Chris Donahoue Funeral Director/ Embalmer
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Haven Sibley Funeral Director/Embalmer
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Scott Sisk Funeral Director / Embalmer
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Cassidy Wascher Funeral Director / Embalmer
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Keely Klindworth Funeral Director / Embalmer
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Erin Colleen Mullaney Funeral Director / Embalmer
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Jamie Callaway Funeral Director
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Tom Vien Funeral Director
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Domenica Escobar Funeral Director
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Jennifer Clark Assistant Funeral Director / Embalmer
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Nancy Kowalski Prearrangement Specialist
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Bob Garrett Courier
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Richard T. Flores Facilities Management & Service Support
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Rena Garcia Funeral Service Support
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Clarica "Reese" Armstead Funeral Service Support
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Ron West Funeral Service Support
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John Dally Funeral Service Support
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Tina Gauvin Operations Administrator
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Kevin Sibley Accounting Associate
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Diane Serna Administrative Assistant
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Elizabeth Kelsey Administrative Assistant
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Clarixa Cruz-Torres Funeral Service Intern
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Mikayla Johnson Funeral Service Intern

Terri Flores-Brown

President
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Terri is the president and CEO of The Springs Funeral Services. She has over 30 years experience in funeral and cemetery operations. Terri is a Certified Crematory Operator with more than 10 years experience auditing, and inspecting funeral homes, cemeteries and crematories across the United States, Canada and Puerto Rico.

Terri’s experience includes serving as Quality Assurance Manager for Service Corporation International (SCI) the largest funeral service provider in North America and as Manager for Compliance, Safety and Environment and Senior Compliance Auditor for Alderwoods Group, Inc., the second largest funeral service provider in North America.

Terri was the Prearranged Funeral Trust & Insurance Administrator for Sentry Group Services, Inc. for 2 years where she established and operated a general agency for preneed products and was the liaison between company insurance agencies and major insurance companies such as CNA, Great Western, FDLIC and Fortis.

Her operational experience includes being Director of Administration and Office Manager for SCI’s Tucson and Phoenix, Arizona Markets. Terri has held a Prearranged Funeral License in Texas as well as Cemetery Real Estate License, and Prearranged Trust License & Insurance Licenses in Arizona. In addition to her funeral and cemetery experience, Terri worked as Office

Administrator/Legal Assistant for Banzhaf & Watkins law firm in Tucson, Arizona Terri serves on the Board of Executive Women’s International – Colorado Springs & is a member of the Senior Resource Council

Arlen J. Brown

Vice President
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Arlen is a Colorado Certified Mortuary Science Practioner with over 50 years funeral service experience. Arlen began his career as an apprentice at Chapel of Memories and Swan Funeral Home in Colorado Springs in 1956 & 1957 prior to attending and graduating from the Dallas Institute of Funeral Service in 1960. He was licensed as a Funeral Director / Embalmer in Colorado in 1960

Arlen worked 20 years with Service Corporation International (SCI), the largest funeral service provider in North America. During his time with SCI he served as District Manager, Assistant Regional Manager and Regional Vice President. In his various roles with SCI, Arlen managed all aspects of funeral home and cemetery operations including customer service, general operations, budget development and execution, human resource management, preneed and at-need sales and business development.

He served 3 years as Executive Vice President/COO for Sentry Group Services, Inc. Prior to joining SCI Arlen was General Manager of Swan Funeral Home in Colorado Springs for 15 years. He also owned and operated Farnum-Brown Mortuary in Glenwood Springs, Colorado from 1972 – 1977.

Arlen serves on the Board of Directors of the Colorado Funeral Director’s Association.

Paul Wood

Executive Vice President and CFO
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Paul is a Certified Funeral Service Practitioner with the Academy of Profession Funeral Service Practice and a Colorado Certified Mortuary Science Practioner. He has held a funeral director and embalmer’s license in Oklahoma since 1989. He received certification from the Cremation Association of North America as a Crematory Operator in 1996 and earned a Master’s Degree in Human Relations with emphasis in grief counseling from the University of Oklahoma.

Paul began his funeral service career in 1977 just out of high school and while attending Hillsdale Bible College in Moore, Oklahoma. He earned his Bachelor’s Degree in Theology in 1980 and has more than 10 years of pastoral ministry experience having pastored churches in Oklahoma and Washington State. In 1987 Paul moved to Dallas, Texas, where he gradated from the Dallas Institute of Funeral Service in 1989.

Paul’s funeral service career includes serving as General Manager for a group of 4 independently owned funeral homes in Northeast Oklahoma. In 1990 he moved to Norman, Oklahoma to complete his Master’s degree and to work with Mayes Funeral Directors. In 1993 he was promoted to General Manager of Guardian Midtown Funeral Home, Oklahoma City Regional Embalming Service and to serve as the Regional Compliance Director.

On April 19, 1995 he was managing the funeral home 5 blocks from the Alfred P. Murrah Federal Building in Oklahoma City when a bomb exploded killing 168 people. Paul assisted with the gathering of information from families who had a loved one missing and later help to coordinate and supervise the notification of the families once the medical examiner had identified the remains.

Beginning In July of 1995 he developed the compliance and safety program for the Alderwoods Group, the second largest funeral service company in North America. He was responsible for developing operational procedures, compliance programs and training to meet the requirements of federal and state regulations as well as company initiatives. He remained in this position until November of 2006 when Service Corporation International, (SCI) purchased the Alderwoods Group. Paul remained with SCI as Director of Quality Assurance and Compliance, Special Projects until March of 2008.

Paul serves on the Colorado Funeral Service Board.

Hal Tumbleson

Director of Operations
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Hal is a Colorado Certified Funeral Director. He served his funeral director apprenticeship at Hahn-Cook-Street & Draper Funeral Home in Oklahoma City, OK and received his Oklahoma Funeral Director and Embalmer’s license in 1978, a Colorado license in 1981 and Texas license in 1983. Hal’s funeral experience includes 10 years of progressive management with Service Corporation International (SCI). His service with SCI included Swan-Law Funeral Home and Chapel of Memories in Colorado Springs, and Geo. H. Lewis & Sons Funeral Directors in Houston, Texas. As General Manager of Resthaven Mortuary and Cemetery in Oklahoma City, Hal managed and coordinated the construction of a new funeral home facility. He also managed various other funeral homes in Oklahoma.

In addition to funeral and cemetery experience Hal has 8 years experience in the Mortgage and Finance Industry. He served as Assistant Vice-President for Intermountain Mortgage Company in charge of loan servicing, acquisitions and secondary marketing as well as development of third-party broker relations and marketing. During Hal’s tenure Intermountain Mortgage Company became the largest independent loan servicing company in the Mountain State Region servicing over one billion dollars in loans.

Hal serves as Business Manager for the National Council of Corvette Clubs.

Shelby M. Calleja

Operations Coordinator / Funeral Director & Embalmer
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Shelby is the daughter of Arlen Brown and Terri Flores-Brown. She is a 2006 graduate of Salpointe Catholic High School in Tucson, Arizona and earned her Associate of Science degree in Biological Sciences from Pikes Peak Community College. She worked as an intern with us for four years and went on to receive her Bachelors in Mortuary Science degree from Cincinnati College of Mortuary Science in 2014. She received top awards for embalming.

She was awarded by The Selected Independent Funeral Homes' Educational Trust as recipient of the Selected Leadership Academy Scholarship. She participated and graduated from the Selected Leadership Academy, a two-year structured program offered exclusively to members of Selected Independent Funeral Homes. Shelby enjoys reading, movies and hiking.

Shelby married Alex P. Calleja in September 2017. Alex is a golf pro at Country Club of Colorado.

Chris Donahoue

Funeral Director/ Embalmer
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Chris was born in Shreveport, Louisiana and grew up in Little Rock, Arkansas. Chris graduated from Greene County Tech High School in Paragould, Arkansas. A few years later he joined the U.S. Navy and served for 10 years as a Hospital Corpsman. During this time Chris was stationed in the Norfolk, Virginia area.

Chris is a proud veteran of the U.S. Navy.

Chris moved here to Colorado Springs from Vancouver, Washington in August of 2012. He has worked in the funeral industry since his arrival in the Colorado Springs area. His experiences have included funeral directing, preparation, and director of crematory operation at area funeral homes. Chris comes to us with over 8 years of experience in the funeral service industry, he graduated from Mt. Hood Community College in Portland, Oregon with an Associate’s Degree in Funeral Service Education. He holds a Funeral Director/Embalmer license in the state of Washington.

Chris is has been married to his wonderful wife for over 13 years. He, and his wife, enjoy the company of their 6 children. Chris loves to spend time with his family, reading, and the occasional video game competition with his children. He is an associate member of the Marine Corp League.

Haven Sibley

Funeral Director/Embalmer
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Haven was born and raised in south Arkansas. She graduated from Strong High School in 2002 and earned her Bachelor of Arts Degree in Sociology in 2007 from the University of Louisiana at Monroe.

In 2008, Haven started her career in funeral service as an Administrative Assistant at a family owned funeral home in West Monroe, Louisiana. Shortly afterwards, she married her best friend, Kevin. It was his love for Colorado Springs and the Rocky Mountains from his time stationed at Fort Carson Army Post that played a critical role in their decision to relocate to Colorado in 2009.

It was in 2010 that Haven first joined the team at The Springs Funeral Services. While continuing her work as an Administrative Assistant, Haven’s passion for the funeral service grew and she decided to investigate going to mortuary school. Unfortunately, a career change for Kevin led the couple to leave Colorado and move back to their home state. It was there that Haven attended and graduated from the University of Arkansas Community College at Hope receiving her Associate of Applied Science Degree in Funeral Services.

Haven and Kevin celebrated the birth of their daughter in 2014 and spent a few more years close to family. In 2016, the executive team of The Springs Funeral Services invited Haven to come back to Colorado Springs as a Funeral Director and Embalmer.

Haven has been a member of First Baptist Church of Black Forest since 2010 and is involved in the Women’s Ministry. She enjoys spending her free time at home with her family, going to the zoo with her daughter, playing cards or dominoes on game night, bowling, cooking, and watching SEC football in the fall.

Scott Sisk

Funeral Director / Embalmer
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Scott Sisk was born and raised in Melbourne, Florida.  He entered funeral service in 1999, as a Certified Crematory Operator through CANA. After receiving his Associate in Arts from Eastern State College, he continued his education at St. Petersburg College to earn a degree in Funeral Service.

Scott obtained a License as an Embalmer Apprentice while attending school. He was also a member with the Independent Funeral Directors of Florida (IFDF) where he was selected to train as a Board Member for the IFDF prior to even finishing college.

Scott relocated to Colorado Springs in 2017 to pursue better opportunities for him and his family. He enjoys spending time outdoors with friends and family. He is an avid golfer and has been training in mixed martial Arts for over 10 years. Helping others work through the pain of losing a loved one.

Cassidy Wascher

Funeral Director / Embalmer
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Cassidy spent her childhood on Oahu, Hawaii, then moved to Colorado Springs, Colorado in 2005. She graduated from Mesa Ridge High School in the top 3% of her class in December 2011. The following January she started college to finish her Associates of Applied Science in Mortuary Science. In 2015, Cassidy graduated from Arapahoe Community College and began working for Service Corporation International. There she worked at the care center as an embalmer and general duty associate, serving many funeral homes around town.  She is a Certified Mortuary Science Practitioner in the State of Colorado.

She joined The Springs Funeral Services in September 2017. Cassidy's other job is an important part of the community of Manitou Springs, working for Pikes Peak Chocolate and Ice Cream as a chocolatier.

Cassidy finds her work important and is dedicated, but maintains an active home life to maintain a healthy work-life relationship. She loves being in the mountains, doing various activities such as hiking, camping, crystal hunting, and cruising on her Honda ct110 motorcycle.

Although she loves the outdoors, she cannot take her two cherished cats with her, so spending time at home is also important. She plays guitar and focuses on artwork of various medias, including macrame, prismacolors, painting, and epoxy. Out of all these things, Cassidy loves spending time with her cats the most.

Keely Klindworth

Funeral Director / Embalmer
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 Miss Keely Klindworth, a Colorado native, grew up in Pueblo West, Colorado. Her passion for Mortuary Science started after the death of her grandmother in 2006. Experiencing how much her mom struggled with funeral arrangements, assistance and information she vowed she would never allow another family to go through what her family went through again.

With that being said she went to Pueblo Community College to finish her prerequisites required to attend Arapahoe Community College’s Mortuary Science program. Once she was accepted, Keely moved to Denver, Colorado for the two years she attended. She graduated in August of 2017, Phi Theta Kappa Honor Student. Keely plans on furthering her Mortuary Science education by working on achieving the Mortuary Science Practitioner certification as well as working towards a Bachelor's Degree in Human Resources with emphasis on Business Management.

Keely is an avid animal lover, she has a pet guinea pig named Wren, her boyfriend's cat named Chase and plans on extending her little family with a Corgi.

She plans on volunteering at the Humane Society of the Pikes Peak Region as either a dog walker or a foster care assistant.

Her interests are unique and vast, among them she loves playing Dungeons and Dragons with her local “clan”, investing 100+ hours in Japanese role playing video games, (she owns over 6 video game systems) obsessing over anything Star Wars, reading manga and watching anime. Her lifelong dream is to go to Japan and is slowing teaching herself Japanese so her dream will one day become a reality.

Erin Colleen Mullaney

Funeral Director / Embalmer
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Erin was born and raised in Philadelphia, Pennsylvania. Go Flyers! She is a 2005 graduate of Penncrest High School. After high school, she went to Lock Haven University where she earned her B.S. in Sociology with a concentration in Psychology. While attending Lock Haven, she was involved in Sigma Kappa Sorority where her interest in gerontology grew as she participated in community events and services surrounding her philanthropy of Alzheimer’s Research.

After college, Erin knew something was missing for she was never happy doing what she loved which was serving her community. She made the bold decision to go back to school for her original intended desired field. She decided to attend Pittsburgh Institute of Mortuary Science, a class of 153. At PIMS she earned her associates in Mortuary Science. While attending PIMS she became certified in cremation through CANA.

After attending PIMS, Erin made another bold decision to leave Pennsylvania to move to Colorado Springs. It was the best decision for her career but if she had to miss one thing about Pennsylvania it would hoagies and water ice.

Erin enjoys hanging out with friends, shopping, participating in community events with her sorority sisters, horror movies, playing board games/trivia and hiking.

Jamie Callaway

Funeral Director
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Jamie was born and raised in Colorado Springs and attended Wasson High School. She then attended Colorado State University where she received her BS in Agricultural Business.

Upon graduation she moved back to Colorado Springs, attended Cosmetology school and worked at a local salon for 10+ years.

Jamie always had a passion for the funeral business but was hesitant on how to go about beginning a career. In 2013 she began working for Dignity Memorial as part of the outside sales team, teaching others about pre-arranging. She then moved to inside sales at Swan Law Funeral Directors helping with at-need grieving families. Having the opportunity to learn and grow, she took a position with the administration at Swan Law doing multiple tasks at the funeral home for families.

In May of 2015, she accepted a great opportunity with The Springs Funeral Services. Serving and helping families is Jamie’s passion.

Jamie loves to spend time with friends and family, travel, golf, go to sporting events, ride around in her Jeep, concerts, fish, dine out, BBQ, camp, and be with her best friend, her black lab mix, Piper.

Tom Vien

Funeral Director
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Tom, a well-known funeral director in the Colorado Springs area for the past 25 years, has now joined our ever-growing firm.

Tom was raised in western Minnesota, attended the University of Minnesota and is a graduate of Worsham College of Mortuary Science in Chicago. He has always loved the hospitality and service industry. He grew up in his family’s bowling center and later, while in college, was associated with the Minneapolis Golf Club and Interlachen Country Club in Edina, Minnesota.

Since 1978, Tom has devoted his life and career to serving families in Minneapolis, Chicago and Denver. He was associated with Welander-Quist-Davies Mortuaries in Minneapolis, and Werness Brothers Funeral Chapels in Edina and Bloomington, Minnesota; and the Hanekamp Funeral Home in Northbrook, Illinois. Tom was also associated with the Moore Howard Funeral Chapels in Denver, the Olinger Mortuaries in the metro Denver area and most recently, with the Shrine of Remembrance, in Colorado Springs, where he has served local families for more than 25 years.

Mr. Vien is a member of Bethel Lutheran Church and serves on a number of teams there. He is planning a significant event there in preparation of the 500th anniversary of the posting of the Thesis of Martin Luther. He has been past congregational president of Mount Calvary Lutheran Church. He is a member of Via de Cristo, Sons of the American Legion, the Foresters and Above Par Golf Leagues. He enjoys entertaining, bowling, and most of all, serving families in need of a source of comfort and strength.

His greatest interest at home is his constant companion, Granite, a black royal standard Poodle.

He brings to The Springs Funeral Services team, a rich history and expert combination of Funeral Service, Funeral Home Management, Cremation, Burials and Pre-planning. His excellence and professionalism has now accompanied him to this community’s leading and preferred funeral service organization.

Domenica Escobar

Funeral Director
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Domenica is a Colorado Springs native; she graduated from Mitchell High School and received an associate’s degree at Pikes Peak Community College. She has over ten years' experience in funeral and cemetery industry.

Domenica's experience includes serving as an office Manager for Dove-Witt Family Mortuary and Mountain View Mortuary. She went through internship in funeral directing with Service Corporation International (SCI), She is holds a Life Insurance license in the State of Colorado.

She was a funeral director at four funeral homes in the Fountain and Colorado Springs area. She also worked at a local Cemetery.

In 2013 Domenica was given the opportunity to join The Springs Funeral Services where she continues her education.

Domenica has been married for thirteen years to Jesse and has four wonderful children.

In her spare time, she enjoys watching her children play sports, camp and spend time with her large family.

She is an active member of St. Dominic Catholic Church in Security.

Jennifer Clark

Assistant Funeral Director / Embalmer
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Jennifer is born and raised in San Antonio, Texas and attended and graduated in 2007 from Earl Warren High School. She moved to Colorado Springs, due to her husband serving and retiring from the Army. She now calls Colorado home.

In 2014, she had her first child, Kinley.

She spent the majority of her working profession in retail. Where she developed a strong background with connecting with people. This is where she believes is what has led her to pursuing a career in the funeral industry.

Jennifer is currently attending to Arapahoe Community College, where she will receive her Associates degree in Mortuary Science in the summer of 2018.

Jennifer enjoys yoga, cooking/baking, discovering new breweries, fishing, swimming and spending time with her family.

Nancy Kowalski

Prearrangement Specialist
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Nancy moved with her family to Colorado Springs from Tucson, Arizona because her father was active military in the US Air Force, she graduated from CSU with a BSBA.

For nine years Nancy worked for Service Corporation International, the parent company of five Colorado Springs Funeral homes that operate under the Dignity umbrella. She represented all five funeral locations and one cemetery as a family service counselor and preplanning arranger. Later, Nancy became a funeral arranger with Olinger at Crown Hill Mortuary and Cemetery in Wheatridge, CO.

After leaving SCI, Nancy used her degree in business and finance to become a Financial Advisor working with Edward Jones Investments and LPL Financial. She enjoyed helping families with financial decisions especially in the area of estate planning.

Her passion has been to assist in preplanning funeral/cremation arrangements. So when the opportunity presented itself in early 2014 to join The Springs Funeral Services as a Prearrangement Specialist her career came full circle.

Nancy lives in Manitou Springs where she enjoys outdoor activities, traveling, golfing, gardening and entertaining friends.

She is a member and on the board of the American Legion Auxiliary in Manitou Springs and also a life member of the VFW in Security, CO.

Bob Garrett

Courier
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Bob is a native of Colorado Springs and a graduate of Palmer High School. He attended Nazarene Bible College in Colorado Springs.

Bob worked for S & S Amusement Company which later became Eagle Coin Company for over 32 years. Bob also worked for and managed Plaza Ice Chalet in the Plaza of the Rockies for over 10 years. Bob became acquainted with Arlen Brown when Arlen purchased S & S

Amusement Co. After Bob retired Arlen asked him to join The Springs Funeral Services. Bob regularly attends Rocky Mountain Calvary Church is an avid photographer and a board member for the Westsiders Club, a member of the Mercedes Benz Club of America and a member of Palmer High School Alumni.

Richard T. Flores

Facilities Management & Service Support
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He was born in Phoenix, Arizona and started high school in Glendale, Arizona and in mid semester moved to Eloy, Arizona and graduated from Santa Cruz Valley Union High school. He attended the University of Arizona.

He proudly served four years in the U.S Air Force where worked in communications. He retired from US West in 1990. He was a very active member of The Rotary Club where he served as treasurer and was a member of the Chamber of Commerce.

Upon retiring from U.S West he had a second career as a Project Manager for Sears Corporation, where he traveled extensively managing the store remodel projects.

Joining the funeral home is his third career and he is a vital member of the team as funeral service support along with managing all the facilities management and special projects. He and his wife Irma are members of St. Patrick Catholic Church. They have four children and six grandchildren.

Rena Garcia

Funeral Service Support
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Rena is a Colorado Springs native, she graduated from Palmer High School and attended Pikes Peak Community College.

Rena’s experience includes working for Dignity Memorial serving as an office manager for 15 years at Mountain View Mortuary which not only involved administrative duties but also one on one with families to make their experience for their loved ones a meaningful experience. She also spent 17 years at Digital in the H/R department.

Rena’s 19 year old son was killed in 1993 by a drunk driver and she became involved with MADD and Compassionate Friends.

Rena has a daughter, one grandson and two great granddaughters.

In 2013 Rena accepted a great opportunity with The Springs Funeral Services to be able to continue to help grieving families which is her passion.

Rena attends Church of All Nations and loves to get involved in the community and loves outdoors and being with her family.

Clarica "Reese" Armstead

Funeral Service Support
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Reese came to Colorado Springs in 1961, went to the local school system and graduated from Roy J. Wasson high school. She then went on to El Paso Community College and CSU (Ft. Collins).

She was employed by the City of Colorado Springs, Utilities department, for seventeen years as a collector and five years as a code enforcement officer. She retired from the City in 1996 and in 1997, she was appointed to City Council.

She worked for Angelus Chapel funeral directors for four years, involved in one on one communication with families, for their loved ones, making their experience a meaningful one.

She served on numerous community boards, such as, AventaCares and the African American Youth Leadership Conference, (AAYLC).

Reese has been married to Lerry Armstead for forty-four years, they have two children, seven grandchildren and soon to be five great-grandchildren.

Reese attends Church for all Nations, southwest campus.

 

Ron West

Funeral Service Support
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Ron came to The Springs Funeral Services without a background in funeral services but with a lifelong interest in the industry. From his earliest days he remembers being fascinated by cemeteries and their appearances. And to this day his he is still drawn to the artwork, architecture, and history that is found in an older cemetery.

Ron was born and raised in the mid-west, just outside of the St Louis area. He joined the US Navy out of high school and spent eight years seeing the United States and the world. Ron moved to Colorado Springs in 2002 after living in California for 20 years and he has said that no place he has ever lived felt like home until his first trip to Colorado where he knew immediately that this would be the place that he would spend the rest of his life.

Ron has always had an interest in history and it’s that interest that brought him to Evergreen Cemetery in Colorado Springs. After reading the book “Newport in the Rockies: The Life and Good Times of Colorado Springs” he set out to learn more about the people written about in the book and found that many of those people are buried at Evergreen. This interest led to a chance meeting with the Director of the Evergreen Cemetery Benevolent Society where very soon afterward he found himself volunteering to support the organization and the cemetery in any way he could. Ron learned enough about the cemetery that in 2013 he started to offer guided tours in support of Evergreen Cemetery Benevolent Society and Evergreen Cemetery.

It was another chance meeting in the cemetery with Arlen Brown that brought Ron to The Springs Funeral Services. During an event where Ron was doing a live portrayal of Jimmy Burns, a Cripple Creek millionaire and philanthropist, he had the opportunity to meet Arlen and discuss aspects of the funeral business. Ron had thought for many years that maybe he had missed his calling in life to be funeral director so that when Arlen mentioned possibly working at The Springs Funeral Services as support staff, Ron took advantage of the opportunity.

Ron has been married for 25 years to his wife Debbie. Together they have two sons. He has been involved in his community for many years as an adult leader in the Boy Scouts of America and is a member of The Westerners International. In his spare time he is an active contributor to the web-site FindaGrave.com where he has spent countless hours recording cemetery burials, photographing headstones, and researching the histories of those people interred there. Ron has a belief that no more should ever be forgotten, that each one of us has done things in life to be remembered for and he considers it a mission to make sure that they are remembered.

John Dally

Funeral Service Support
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John hails from Southern California where he lived for most my life. He has a background in engineering, pastoral ministries and Bible college instructor. Most recently he has been a hospice chaplain for the last nine years and still works on a part-time basis.  His interests include Theology, science, comparative religions and history.

It is a joy to serve the people who come to The Springs Funeral Services and to work with such a devoted staff.

John and his wife celebrated forty-four years of marriage, they have three adult children, six grandchildren. He has been an ordained Elder the Church of the Nazarene since 1988 and published theological articles in 3 periodicals and to book addressing theological issues.

Tina Gauvin

Operations Administrator
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Tina was born and raised in New Brunswick, Canada and is fluent in French. Where she graduated high school and pursued her studies at IFP, Montreal, Quebec for certified pharmacy technician. She also studies at The Community College of Bathurst for Long term care facility certification. She was also volunteering at a local funeral home.

A few years ago, she moved to Colorado Springs, and continued her education and obtained her Certified Nurse Assistant, multiple Alzheimer’s Association trainings, Administrator for Assisted living, and Gerontology certification from UCCS.

Tina was a member of the Resource Team CSFD, BNI- Great Expectation and is involved with the Cub Scouts pack in Colorado Springs. She enjoys spending time with her family, the great outdoors, networking, hockey and reading.

Tina has two children, her husband retired from the U.S Army they enjoy the great outdoors together.

With a passion for serving families in different venues of work through her life, she is an asset to our team.

Kevin Sibley

Accounting Associate
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Kevin was born in Helena, Arkansas and lived in West Helena until the age of 10. For the next several years, he and his family moved to different towns around Arkansas until settling in El Dorado, Arkansas where he graduated from El Dorado High School in 1995. After working in several different industries, Kevin joined the United States Army which brought him to Colorado Springs, and then served one tour in the Iraq War before leaving the military in 2004.

He then attended Southern Arkansas University, where he graduated with a Bachelor’s Degree in Business Administration with a focus in Accounting.  In 2017, he received his Master’s Degree in Finance from Colorado State University.  Kevin has extensive experience in the business world, including being an Assistant Manager for Wal-Mart for 4 years. 

Diane Serna

Administrative Assistant
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Diane has been a resident of Colorado Springs since 1985. She and her husband have two grown sons. Before joining to The Springs Funeral Services, Diane was a Legal Assistant in the criminal defense community for 20 years.

She has brought her commitment to helping people going through a difficult time to continue her career with us.

In her spare time Diane loves to find new trails in Colorado Springs to hike. She also likes to crochet, knit and read. She is an avid Chicago Cubs and Colorado Avalanche fan.

Elizabeth Kelsey

Administrative Assistant
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Elizabeth was born in Enterprise, Alabama and moved to Colorado Springs when she was young, she considers Colorado her first home. 

Elizabeth graduated from Cheyenne Mountain High School in 2014 and is currently working towards her Bachelors in Psychology at the University of Colorado in Colorado Springs.

After receiving her bachelors, she hopes to complete mortuary school to further herself in her goals of becoming a funeral director. 

Elizabeth joined The Springs Funeral Services and their amazing team in Fall of 2017 where she currently works as a receptionist and an administrative assistant. 

Elizabeth loves helping people and is honored to be a part of a team that helps and guides people through some of life’s most difficult times.  She feels very humbled to be a part of this process with families.

Elizabeth enjoys spending time with her parents, brother, her three dogs and other loved ones and friends.  She also enjoys playing the clarinet, which she has done for the past 12 years.  

Clarixa Cruz-Torres

Funeral Service Intern
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Clarixa Cruz-Torres was born in San Diego, California, and reared in Ponce, Puerto Rico. She competed in chess tournaments around the island representing her middle school Generoso Morales Muños. Although she was not a team member for long, she continued playing because chess is beyond a sport. She says “The game requires discipline, critical thinking, creativity, and so much more that can impact the way one interacts with the world and their success in life.”

During her high school years at Bethsaida Velasquez Andújar she volunteered at the funeral home Funeraria Oliver and fell in love with the art of embalming. Her mentor advised that obtaining a degree in funeral services in the United States would provide greater opportunities.  Clarixa graduated with high honors and moved to Edmond, Oklahoma, where she attended the University of Central Oklahoma. Struggling with culture shock, she decided to move to Colorado where the mountains can once again surround her presence and proceed in achieving her mortuary science degree at Arapahoe Community College.

She is a strong believer in equality regarding all life, a proud supporter of the LGBT community, and a passive member of the Humans Right Campaign.

Mikayla Johnson

Funeral Service Intern
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Mikayla was born in Colorado Springs, she grew up as an Army brat and has moved around quite a bit. She has lived in a small town in Rising Sun, Maryland where she finished elementary school, and started middle school. She moved to Okinawa Japan and finished middle school and started high school there. She Studied Japanese while living there, and after coming back to Colorado, she finished high school and graduated in the class of 2014.

She found her passion for the funeral business in high school. She currently attending college classes to get her Mortuary Science Degree at Arapahoe Community College.  Mikayla has been working in the funeral business for a few years now as an apprentice while continuing her studies.

Mikayla is a self-taught seamstress and has a passion for theater make up, special effects, and wig work. She has many years of sewing experience and making clothes from scratch. She uses these skills in her work whenever she gets the chance, but especially for her hobby of Cosplay.