Our commitment to you

As you meet and get to know us, the caring staff of The Springs Funeral Services & The Springs Funeral Service~North, you will notice that serving people during the difficult time of death has been our passion for years. Combined we have over 150 years of funeral service experience and over 20 years serving families in the Colorado Springs area.

Terri Flores-Brown, CFD, Certified Crematory Operator President
Carmen Whitehead Funeral Director/Embalmer
Stephen Goad Funeral Director/Embalmer
Pam Favors Funeral Service Support / Admin Support
Arlen J. Brown, CMSP 1935-2018 Co-Founder
Paul Wood, CFSP, CFO Funeral Director/Embalmer & Certified Crematory Operator
Hal Tumbleson, CMSP 1957-2019 Co-Founder
Shelby M. Calleja, CMSP, Certified Crematory Operator Operations Coordinator / Funeral Director & Embalmer
Haven Sibley, CMSP Funeral Director/Embalmer
Tom Vien Funeral Director
Jennifer Clark Funeral Director / Embalmer
Erin Colleen Mullaney, Certified Crematory Operator Funeral Director / Embalmer
Cassidy Wascher, CMSP Funeral Director / Embalmer
Bob Garrett Courier
John Parker, CFD Prearrangement Specialist, Certified Funeral Director
Jamie Enciso Prearrangement Specialist
Adrian Mota Prearrangement Specialist
Nancy Kowalski Prearrangement Specialist
Diane Serna Administrative Specialist
Tina Gauvin Funeral Director / Community Outreach
Elizabeth Kelsey Administrative Specialist/ Funeral Director Intern
Richard T. Flores Facilities Management & Service Support
Rena Garcia Funeral Service Support
Clifton Turner Funeral Service Support
Clarica "Reese" Armstead Funeral Director & Service Support
Ron West Funeral Service Support

Terri Flores-Brown, CFD, Certified Crematory Operator


Terri is the president and CEO of The Springs Funeral Services. She has over 30 years experience in funeral and cemetery operations. Terri is a Certified Crematory Operator with more than 10 years experience auditing, and inspecting funeral homes, cemeteries and crematories across the United States, Canada and Puerto Rico.

Terri’s experience includes serving as Quality Assurance Manager for Service Corporation International (SCI) the largest funeral service provider in North America and as Manager for Compliance, Safety and Environment and Senior Compliance Auditor for Alderwoods Group, Inc., the second largest funeral service provider in North America.

Terri was the Prearranged Funeral Trust & Insurance Administrator for Sentry Group Services, Inc. for 2 years where she established and operated a general agency for preneed products and was the liaison between company insurance agencies and major insurance companies such as CNA, Great Western, FDLIC and Fortis.

Her operational experience includes being Director of Administration and Office Manager for SCI’s Tucson and Phoenix, Arizona Markets. Terri has held a Prearranged Funeral License in Texas as well as Cemetery Real Estate License, and Prearranged Trust License & Insurance Licenses in Arizona. In addition to her funeral and cemetery experience, Terri worked as OfficeAdministrator/Legal Assistant for Banzhaf & Watkins law firm in Tucson, Arizona.

Terri serves on the board of the Southern Women's Chamber of Commerce and the Hispanic Business Council in Colorado Springs.  She served on the board of  Executive Women’s International – Colorado Springs and American Business Women's Association. She is a member of the Senior Resource Council.

Carmen Whitehead

Funeral Director/Embalmer

Carmen was born in Rochester, Minnesota right after her family immigrated from Canada. They briefly lived in Pennsylvania until they moved to North Carolina where Carmen was raised.

She is a 2017 Graduate of Green Hope High School and went on to continue her education at Fayetteville Technical Community College, a school accredited by the American Board of Funeral Service Education (ABFSE), and graduated with an associate’s degree in mortuary science in 2020.

Carmen then moved to Colorado Springs to begin her career as a Funeral Director and Embalmer for The Springs Funeral Services. Carmen’s experience and education play a role in her passion for funeral service and assisting families in their time of need and ensuring that loved ones are taken care of.

In her free time, she likes to nurture her creative side by singing, writing/playing music with friends, roller-skating, and drawing both digitally and traditionally.



Stephen Goad

Funeral Director/Embalmer

Stephen was born and raised in Kentucky. He spent the first thirty-nine years of his life there. He moved to Colorado Springs, Colorado in 2001 with his wife Ellen and their three young sons. He and his wife went on staff at Vanguard Church where he served for nine years as a “Care Pastor”. His wife continues serving on staff at the church.

The Goads have been a part of the foster care system in Colorado Springs since 2010. They adopted their daughter in 2012 and have fostered many other children.

 Stephen attended Arapahoe Community College where he earned his Associates Degree in Mortuary Sciences. He graduated in August of 2020.

Stephen has always enjoyed being an active part of his children’s lives as they have moved through their school years. His sons were very active in sports such as wrestling, football, and rugby. All three are now in college and or have graduated from college. His daughter currently attends middle school; her sport of choice is volleyball.

Stephen enjoys camping with family and friends, riding his motorcycle with his daughter. He also enjoys working on and repairing his cars in his free time. He is also very active in his church and continues investing in the community through Foster Care.


Pam Favors

Funeral Service Support / Admin Support

Pam was born and raised in Colorado City, Texas and graduated from Texas University in 1977 with a B.S. degree in Criminal Justice. She relocated to Colorado Springs, Colorado in 1982.

Pam served as Program Director for Ecumenical Social Ministries; Clinic Administrator for Open Bible Medical Clinic; and she presently serves on the Parent Committee with the African American Youth Leadership Conference (AAYLC).

She has been married to her husband, John Favors, for over thirty-five years. Together they share one daughter and two adorable grandchildren.

Pam is a member of Open Bible Baptist Church, serving on the finance team. She is also involved with the In His Name Food Pantry and teaches in children’s ministry.

 “My passion is to serve and encourage others, which has taken me on numerous mission trips to share the gospel of Jesus.”

Pam is an avid Dallas Cowboy’s fan and enjoys traveling. She has had the opportunity to travel to Europe, Japan, Aruba, Myanmar, Spain, China, Dominican Republic, Mexico, and Hawaii.

Arlen J. Brown, CMSP 1935-2018


Arlen is a Colorado Certified Mortuary Science Practioner with over 50 years funeral service experience. Arlen began his career as an apprentice at Chapel of Memories and Swan Funeral Home in Colorado Springs in 1956 & 1957 prior to attending and graduating from the Dallas Institute of Funeral Service in 1960. He was licensed as a Funeral Director / Embalmer in Colorado in 1960


Arlen worked 20 years with Service Corporation International (SCI), the largest funeral service provider in North America. During his time with SCI he served as District Manager, Assistant Regional Manager and Regional Vice President. In his various roles with SCI, Arlen managed all aspects of funeral home and cemetery operations including customer service, general operations, budget development and execution, human resource management, preneed and at-need sales and business development.

He served 3 years as Executive Vice President/COO for Sentry Group Services, Inc. Prior to joining SCI Arlen was General Manager of Swan Funeral Home in Colorado Springs for 15 years. He also owned and operated Farnum-Brown Mortuary in Glenwood Springs, Colorado from 1972 – 1977.


Paul Wood, CFSP, CFO

Funeral Director/Embalmer & Certified Crematory Operator

Paul is a Certified Funeral Service Practitioner with the Academy of Profession Funeral Service Practice and a Colorado Certified Mortuary Science Practioner. He has held a funeral director and embalmer’s license in Oklahoma since 1989. He received certification from the Cremation Association of North America as a Crematory Operator in 1996 and earned a Master’s Degree in Human Relations with emphasis in grief counseling from the University of Oklahoma.

Paul began his funeral service career in 1977 just out of high school and while attending Hillsdale Bible College in Moore, Oklahoma. He earned his Bachelor’s Degree in Theology in 1980 and has more than 10 years of pastoral ministry experience having pastored churches in Oklahoma and Washington State. In 1987 Paul moved to Dallas, Texas, where he gradated from the Dallas Institute of Funeral Service in 1989.

Paul’s funeral service career includes serving as General Manager for a group of 4 independently owned funeral homes in Northeast Oklahoma. In 1990 he moved to Norman, Oklahoma to complete his Master’s degree and to work with Mayes Funeral Directors. In 1993 he was promoted to General Manager of Guardian Midtown Funeral Home, Oklahoma City Regional Embalming Service and to serve as the Regional Compliance Director.

On April 19, 1995 he was managing the funeral home 5 blocks from the Alfred P. Murrah Federal Building in Oklahoma City when a bomb exploded killing 168 people. Paul assisted with the gathering of information from families who had a loved one missing and later help to coordinate and supervise the notification of the families once the medical examiner had identified the remains.

Beginning In July of 1995 he developed the compliance and safety program for the Alderwoods Group, the second largest funeral service company in North America. He was responsible for developing operational procedures, compliance programs and training to meet the requirements of federal and state regulations as well as company initiatives. He remained in this position until November of 2006 when Service Corporation International, (SCI) purchased the Alderwoods Group. Paul remained with SCI as Director of Quality Assurance and Compliance, Special Projects until March of 2008.

Paul serves on the Pikes Peak Suicide Prevention board and is a member of the Southern Colorado Women's Chamber and the Senior Resource Council..

Hal Tumbleson, CMSP 1957-2019


Hal is a Colorado Certified Funeral Director. He served his funeral director apprenticeship at Hahn-Cook-Street & Draper Funeral Home in Oklahoma City, OK and received his Oklahoma Funeral Director and Embalmer’s license in 1978, a Colorado license in 1981 and Texas license in 1983. Hal’s funeral experience includes 10 years of progressive management with Service Corporation International (SCI). His service with SCI included Swan-Law Funeral Home and Chapel of Memories in Colorado Springs, and Geo. H. Lewis & Sons Funeral Directors in Houston, Texas. As General Manager of Resthaven Mortuary and Cemetery in Oklahoma City, Hal managed and coordinated the construction of a new funeral home facility. He also managed various other funeral homes in Oklahoma.

In addition to funeral and cemetery experience Hal has 8 years experience in the Mortgage and Finance Industry. He served as Assistant Vice-President for Intermountain Mortgage Company in charge of loan servicing, acquisitions and secondary marketing as well as development of third-party broker relations and marketing. During Hal’s tenure Intermountain Mortgage Company became the largest independent loan servicing company in the Mountain State Region servicing over one billion dollars in loans.

Hal serves as Business Manager for the National Council of Corvette Clubs.

Shelby M. Calleja, CMSP, Certified Crematory Operator

Operations Coordinator / Funeral Director & Embalmer

Shelby is the daughter of Arlen Brown and Terri Flores-Brown. She is a 2006 graduate of Salpointe Catholic High School in Tucson, Arizona and earned her Associate of Science degree in Biological Sciences from Pikes Peak Community College. She worked as an intern with us for four years and went on to receive her Bachelors in Mortuary Science degree from Cincinnati College of Mortuary Science in 2014. She received top awards for embalming.

She was awarded by The Selected Independent Funeral Homes' Educational Trust as recipient of the Selected Leadership Academy Scholarship. She participated and graduated from the Selected Leadership Academy, a two-year structured program offered exclusively to members of Selected Independent Funeral Homes. Shelby enjoys reading, movies and hiking.

Shelby married Alex P. Calleja in September 2017. Alex is a golf pro at Country Club of Colorado.

Haven Sibley, CMSP

Funeral Director/Embalmer

Haven was born and raised in south Arkansas. She graduated from Strong High School in 2002 and earned her Bachelor of Arts Degree in Sociology in 2007 from the University of Louisiana at Monroe.

In 2008, Haven started her career in funeral service as an Administrative Assistant at a family owned funeral home in West Monroe, Louisiana. Shortly afterwards, she married her best friend, Kevin. It was his love for Colorado Springs and the Rocky Mountains from his time stationed at Fort Carson Army Post that played a critical role in their decision to relocate to Colorado in 2009.

It was in 2010 that Haven first joined the team at The Springs Funeral Services. While continuing her work as an Administrative Assistant, Haven’s passion for the funeral service grew and she decided to investigate going to mortuary school. Unfortunately, a career change for Kevin led the couple to leave Colorado and move back to their home state. It was there that Haven attended and graduated from the University of Arkansas Community College at Hope receiving her Associate of Applied Science Degree in Funeral Services. Haven earned her Certified Mortuary Service Practitioner certification for the state of Colorado.

Haven and Kevin celebrated the birth of their daughter in 2014 and spent a few more years close to family. In 2016, the executive team of The Springs Funeral Services invited Haven to come back to Colorado Springs as a Funeral Director and Embalmer.

Haven has been a member of First Baptist Church of Black Forest since 2010 and is involved in the Women’s Ministry. She enjoys spending her free time at home with her family, going to the zoo with her daughter, playing cards or dominoes on game night, bowling, cooking, and watching SEC football in the fall.

Tom Vien

Funeral Director

Tom, a  funeral director in the Colorado Springs area for the more than 25 years, has joined our ever-growing firm in 2015.

Tom was raised in western Minnesota, attended the University of Minnesota and is a graduate of Worsham College of Mortuary Science in Chicago. He has always loved the hospitality and service industry. He grew up in his family’s bowling center and later, while in college, was associated with the Minneapolis Golf Club and Interlachen Country Club in Edina, Minnesota.

Since 1978, Tom has devoted his life and career to serving families in Minneapolis, Chicago and Denver. He was associated with Welander-Quist-Davies Mortuaries in Minneapolis, and Werness Brothers Funeral Chapels in Edina and Bloomington, Minnesota; and the Hanekamp Funeral Home in Northbrook, Illinois. Tom was also associated with the Moore Howard Funeral Chapels in Denver, the Olinger Mortuaries in the metro Denver area and most recently, with the Shrine of Remembrance, in Colorado Springs, where he has served local families for more than 25 years.

Mr. Vien is a member of Bethel Lutheran Church and serves on a number of teams there. He is planning a significant event there in preparation of the 500th anniversary of the posting of the Thesis of Martin Luther. He has been past congregational president of Mount Calvary Lutheran Church. He is a member of Via de Cristo, Sons of the American Legion, the Foresters and Above Par Golf Leagues. He enjoys entertaining, bowling, and most of all, serving families in need of a source of comfort and strength.

He brings to The Springs Funeral Services team, a rich history and expert combination of Funeral Service, Funeral Home Management, Cremation, Burials and Pre-planning. His excellence and professionalism has now accompanied him to this community’s leading and preferred funeral service organization.

Jennifer Clark

Funeral Director / Embalmer

Jennifer is born and raised in San Antonio, Texas and attended and graduated in 2007 from Earl Warren High School. She moved to Colorado Springs, due to her husband serving and retiring from the Army. She now calls Colorado home.

In 2014, she had her first child, Kinley.

She spent the majority of her working profession in retail. Where she developed a strong background with connecting with people. This is where she believes is what has led her to pursuing a career in the funeral industry.

Jennifer graduated from Arapahoe Community College in 2018 with her Associates degree in Mortuary Science.

Jennifer enjoys yoga, cooking/baking, discovering new breweries, fishing, swimming and spending time with her family.

Erin Colleen Mullaney, Certified Crematory Operator

Funeral Director / Embalmer

Erin was born and raised in Philadelphia, Pennsylvania. Go Flyers! She is a 2005 graduate of Penncrest High School. After high school, she went to Lock Haven University where she earned her B.S. in Sociology with a concentration in Psychology. While attending Lock Haven, she was involved in Sigma Kappa Sorority where her interest in gerontology grew as she participated in community events and services surrounding her philanthropy of Alzheimer’s Research.

After college, Erin knew something was missing for she was never happy doing what she loved which was serving her community. She made the bold decision to go back to school for her original intended desired field. She decided to attend Pittsburgh Institute of Mortuary Science, a class of 153. At PIMS she earned her associates in Mortuary Science. While attending PIMS she became certified in cremation through CANA.

After attending PIMS, Erin made another bold decision to leave Pennsylvania to move to Colorado Springs. It was the best decision for her career but if she had to miss one thing about Pennsylvania it would hoagies and water ice.

Erin enjoys hanging out with friends, shopping, participating in community events with her sorority sisters, horror movies, playing board games/trivia and hiking.

Cassidy Wascher, CMSP

Funeral Director / Embalmer

Cassidy spent her childhood on Oahu, Hawaii, then moved to Colorado Springs, Colorado in 2005. She graduated from Mesa Ridge High School in the top 3% of her class in December 2011. The following January she started college to finish her Associates of Applied Science in Mortuary Science. In 2015, Cassidy graduated from Arapahoe Community College and began working for Service Corporation International. There she worked at the care center as an embalmer and general duty associate, serving many funeral homes around town.  She is a Certified Mortuary Science Practitioner in the State of Colorado.

She joined The Springs Funeral Services in September 2017. Cassidy's other job is an important part of the community of Manitou Springs, working for Pikes Peak Chocolate and Ice Cream as a chocolatier.

Cassidy finds her work important and is dedicated, but maintains an active home life to maintain a healthy work-life relationship. She loves being in the mountains, doing various activities such as hiking, camping, crystal hunting, and cruising on her Honda ct110 motorcycle.

Although she loves the outdoors, she cannot take her two cherished cats with her, so spending time at home is also important. She plays guitar and focuses on artwork of various medias, including macrame, prismacolors, painting, and epoxy. Out of all these things, Cassidy loves spending time with her cats the most.

Bob Garrett


Bob is a native of Colorado Springs and a graduate of Palmer High School. He attended Nazarene Bible College in Colorado Springs.

Bob worked for S & S Amusement Company which later became Eagle Coin Company for over 32 years. Bob also worked for and managed Plaza Ice Chalet in the Plaza of the Rockies for over 10 years. Bob became acquainted with Arlen Brown when Arlen purchased S & S Amusement Co.

After Bob retired Arlen asked him to join The Springs Funeral Services. Bob regularly attends Rocky Mountain Calvary Church is an avid photographer and a board member for the Westsiders Club, a member of the Mercedes Benz Club of America and a member of Palmer High School Alumni.

John Parker, CFD

Prearrangement Specialist, Certified Funeral Director

John began his career in prearrangement sales in Memphis TN in 1979 with Memory Hill Gardens Cemetery and served as General Manager/Sales Manager there until 1992 when the cemetery was acquired by SCI Corp.  After a year as Sales Mgr. at Memory Hill Gardens his duties expanded as Sales Manager with Memphis Funeral Home, Memory Hill Gardens Cemetery and Memphis Memory Gardens Cemetery.

John’s tenure with SCI Corp. from 1992 until 2004 included becoming Area Sales Director for West Tennessee. His duties included managing the prearrangement division for 8 funeral homes and 4 cemeteries.

In 2004 he joined Brentwood Funeral Services as Vice President of Sales and managed the prearrangement division that included 6 funeral homes, 2 cemeteries and a cremation service in the West Tennessee and North Mississippi area.

He retired his position there to move to Colorado Springs in August 1017.

John has been a licensed insurance agent for over 40 years and has a L.U.T.C degree.

John is married to his wife Caroline and they have five children and have nine grandchildren.


Jamie Enciso

Prearrangement Specialist

Jamie Enciso was born and raised by hard-working, Argentine immigrant parents in the high desert of California. As a first-generation American, she graduated from a distinguished high school and was accepted to continue her higher education at Humboldt State University. It was in the redwood forests of Northern California that Jamie continued to develop an intense love for nature and travel. While studying Latin American History in college, she began to research intensely on her own family’s history and the horrors of the Dirty War, (la Guerra Sucia), that took place in Argentina and many Latin American countries.


Jamie graduated from her alma-matter in 2013, and by that time had created two successful businesses: Electric Sheep Collection (retail) and JEM Photography (special-event photography). Both were discontinued when she moved to beautiful Colorado Springs in 2014 and began her next adventure of property investments. Her first home was purchased and rented out at the age of 25. Jamie has worked in and managed some of the most demanding and highly reputable kitchens in Colorado Springs, including Manitou Brewing Company and Skirted Heifer. She was even televised on local news for her burger flipping skills!


Jamie is currently a licensed insurance agent in the state of Colorado, and has proudly taken a position as pre-arrangement specialist with The Springs Funeral Services.

Adrian Mota

Prearrangement Specialist

Adrian is a professional millennial who has worked specifically in financial planning and protecting families for the last six years. He has a passion for the industry as there is no greater motivator than helping to protect families and their future generations. He is highly involved in his local church, Calvary Chapel Eastside; leading worship for their congregation through song and guitar. Family is a priority in his life and he enjoys spending quality time with loved ones on a regular basis.

His parents are local business owners and active in the community.  They own Mota’s Best Catering and Probooks Accounting.

Adrian is a Colorado Springs native, graduating from Cheyenne Mountain High School and looks forward to making an impact in his community.

Nancy Kowalski

Prearrangement Specialist

Nancy moved with her family to Colorado Springs from Tucson, Arizona because her father was active military in the US Air Force, she graduated from CSU with a BSBA.

For nine years Nancy worked for Service Corporation International, the parent company of five Colorado Springs Funeral homes that operate under the Dignity umbrella. She represented all five funeral locations and one cemetery as a family service counselor and preplanning arranger. Later, Nancy became a funeral arranger with Olinger at Crown Hill Mortuary and Cemetery in Wheatridge, CO.

After leaving SCI, Nancy used her degree in business and finance to become a Financial Advisor working with Edward Jones Investments and LPL Financial. She enjoyed helping families with financial decisions especially in the area of estate planning.

Her passion has been to assist in preplanning funeral/cremation arrangements. So when the opportunity presented itself in early 2014 to join The Springs Funeral Services as a Prearrangement Specialist her career came full circle.

Nancy lives in Manitou Springs where she enjoys outdoor activities, traveling, golfing, gardening and entertaining friends.

She is a member and on the board of the American Legion Auxiliary in Manitou Springs and also a life member of the VFW in Security, CO.

Diane Serna

Administrative Specialist

Diane has been a resident of Colorado Springs since 1985. She and her husband have two grown sons. Before joining to The Springs Funeral Services, Diane was a Legal Assistant in the criminal defense community for 20 years.

She has brought her commitment to helping people going through a difficult time to continue her career with us.

In her spare time Diane loves to find new trails in Colorado Springs to hike. She also likes to crochet, knit and read. She is an avid Chicago Cubs and Colorado Avalanche fan.

Tina Gauvin

Funeral Director / Community Outreach


Tina Gauvin, Community Outreach


Tina was born and raised in New Brunswick, Canada and is fluent in French. She graduated high school and pursued her studies at IFP, Montreal, Quebec for certified pharmacy technician. She also studies at The Community College of Bathurst for Long term care facility certification. She was also an intern at a local funeral home.

A little over a decade ago, she moved to Colorado Springs, Colorado and continued her education and obtained her Certified Nursing Assistant, multiple Alzheimer’s Association trainings, Administrator for Assisted living, and Gerontology certification from UCCS.

Her position with The Springs Funeral Services is multi-level due to many years in the funeral service business.  Her title Community Outreach, etc…has a grand impact in our community.

Tina serves on the membership committee for the Southern Colorado Women’s Chamber of Commerce, she is also director of Plans & Operation for the Fountain Valley Chamber and is active in multiple community networking groups and vendor events.

Tina has two children; and her husband is retired from the U.S. Army.  She also enjoys spending time with her family, the great outdoors, networking, hockey and reading.

With a passion for serving families in different venues of work through her life, she is an asset to our team.

Elizabeth Kelsey

Administrative Specialist/ Funeral Director Intern

Elizabeth was born in Enterprise, Alabama and, through the Army, moved to Colorado Springs when she was 8 years old, she considers Colorado her first home. 

She graduated from UCCS in Fall of 2018 with a Bachelor’s in Psychology and will be continuing her education with mortuary school to further herself in her goals of becoming a Funeral Director. 

Elizabeth joined The Springs Funeral Services and their amazing team in the fall of 2017, and in so found a new family among her coworkers and has found her passion and calling in life through the funeral industry.

Elizabeth loves helping people and is honored to be a part of a team that helps and guides people through some of life’s most difficult times. She feels very humbled to be a part of this process with families.

She enjoys spending time with her parents, brother, her dogs, and other loved ones and friends. Elizabeth also enjoys playing the clarinet, which she has done for the past thirteen years and is a proud member of the Canyon Winds Concert Band.

Richard T. Flores

Facilities Management & Service Support

He was born in Phoenix, Arizona and started high school in Glendale, Arizona and in mid semester moved to Eloy, Arizona and graduated from Santa Cruz Valley Union High school. He attended the University of Arizona.

He proudly served four years in the U.S Air Force where worked in communications. He retired from US West in 1990. He was a very active member of The Rotary Club where he served as treasurer and was a member of the Chamber of Commerce.

Upon retiring from U.S West he had a second career as a Project Manager for Sears Corporation, where he traveled extensively managing the store remodel projects.

Joining the funeral home is his third career and he is a vital member of the team as funeral service support along with managing all the facilities management and special projects. He and his wife Irma are members of St. Patrick Catholic Church. They have four children and six grandchildren.

Rena Garcia

Funeral Service Support

Rena is a Colorado Springs native, she graduated from Palmer High School and attended Pikes Peak Community College.

Rena’s experience includes working for Dignity Memorial serving as an office manager for 15 years at Mountain View Mortuary which not only involved administrative duties but also one on one with families to make their experience for their loved ones a meaningful experience. She also spent 17 years at Digital in the H/R department.

Rena’s 19 year old son was killed in 1993 by a drunk driver and she became involved with MADD and Compassionate Friends.

Rena has a daughter, one grandson and two great granddaughters.

In 2013 Rena accepted a great opportunity with The Springs Funeral Services to be able to continue to help grieving families which is her passion.

Rena attends Church of All Nations and loves to get involved in the community and loves outdoors and being with her family.

Clifton Turner

Funeral Service Support

Clifton was born and raised in Lake Charles, LA. He graduated from Lake Charles Christian School in May 1989 and married Carla in June that same year.

Clifton has a diverse work background which includes waiting tables, life insurance sales, industrial construction and Security Captain for Securitas Security Services.

In 1996, Clifton received his ministerial licenses through the United Pentecostal Church International and began to operate in several ministries at Livingway Pentecostal Church in Lake Charles, LA. Through the years, he served on various boards with the United Pentecostal Church International in the Louisiana District.

In 2003, he became the director of the Pentecostal Student Center serving the students at McNeese State University in Lake Charles, LA. It was a place for all students of various ethnic and religious backgrounds to rest with quiet study areas and eat restaurant quality food.

In 2010, Clifton and Carla move to Colorado to pastor Life Church of Colorado Springs a Spirit-Filled Non-Denominational Church. Because of the pastoral duties of officiating funerals, Clifton has become connected to many people in the community and those who work in the funeral industry. For this reason, he joined The Springs Funeral Services as funeral support staff and a on-demand minister serving any family in need of a minister.

Clifton enjoys eating at Momma Pearls Cajun Kitchen anytime he can and spending time with his wife Carla and their dog, Milo.

Clifton also serves on the Board of Directors for the Peak Vista Community Health Centers and Mothers of Murdered Youth.  

Clarica "Reese" Armstead

Funeral Director & Service Support

Reese came to Colorado Springs in 1961, went to the local school system and graduated from Roy J. Wasson high school. She then went on to El Paso Community College and CSU (Ft. Collins).

She was employed by the City of Colorado Springs, Utilities department, for seventeen years as a collector and five years as a code enforcement officer. She retired from the City in 1996 and in 1997, she was appointed to City Council.

She worked for Angelus Chapel funeral directors for four years, involved in one on one communication with families, for their loved ones, making their experience a meaningful one.

She served on numerous community boards, such as, AventaCares and the African American Youth Leadership Conference, (AAYLC).

Reese has been married to Lerry Armstead for forty-four years, they have two children, seven grandchildren and soon to be five great-grandchildren.

Reese attends Church for All Nations, southwest campus.


Ron West

Funeral Service Support

Ron came to The Springs Funeral Services without a background in funeral services but with a lifelong interest in the industry. From his earliest days he remembers being fascinated by cemeteries and their appearances. And to this day his he is still drawn to the artwork, architecture, and history that is found in an older cemetery.

Ron was born and raised in the mid-west, just outside of the St Louis area. He joined the US Navy out of high school and spent eight years seeing the United States and the world. Ron moved to Colorado Springs in 2002 after living in California for 20 years and he has said that no place he has ever lived felt like home until his first trip to Colorado where he knew immediately that this would be the place that he would spend the rest of his life.

 Ron has always had an interest in history and it’s that interest that brought him to Evergreen Cemetery in Colorado Springs. After reading the book “Newport in the Rockies: The Life and Good Times of Colorado Springs” he set out to learn more about the people written about in the book and found that many of those people are buried at Evergreen. This interest led to a chance meeting with the Director of the Evergreen Cemetery Benevolent Society where very soon afterward he found himself volunteering to support the organization and the cemetery in any way he could. Ron learned enough about the cemetery that in 2013 he started to offer guided tours in support of Evergreen Cemetery Benevolent Society and Evergreen Cemetery.

 It was another chance meeting in the cemetery with Arlen Brown that brought Ron to The Springs Funeral Services. During an event where Ron was doing a live portrayal of Jimmy Burns, a Cripple Creek millionaire and philanthropist, he had the opportunity to meet Arlen and discuss aspects of the funeral business. Ron had thought for many years that maybe he had missed his calling in life to be funeral director so that when Arlen mentioned possibly working at The Springs Funeral Services as support staff, Ron took advantage of the opportunity.

Ron has been married for 25 years to his wife Debbie. Together they have two sons. He has been involved in his community for many years as an adult leader in the Boy Scouts of America and is a member of The Westerners International. In his spare time he is an active contributor to the web-site FindaGrave.com where he has spent countless hours recording cemetery burials, photographing headstones, and researching the histories of those people interred there. Ron has a belief that no one should ever be forgotten, that each one of us has done things in life to be remembered for and he considers it a mission to make sure that they are remembered.